집 배달 일정이 바뀌었어요❗️

-매주 금요일(얼바인 & OC)

-매주 토요일(샌디에고)

Irvine area: 9am - 3pm (Initial schedule)

Orange County: 3pm -7pm (Initial schedule)

San Diego area: 11am - 6pm (Initial schedule)

**질문 사항은 일대일 카톡으로 해주셔요! —클릭하세요

카카오톡채널 (채팅으로 문의하기)

Important Delivery Information:

  • 고객님의 소중한 주문이 안전하게 도착할 수 있도록 노력하고 있습니다! 배송 지연이나 분실을 방지하기 위해 주문 전에 수취인 주소를 반드시 정확히 확인해 주시기 바랍니다. 잘못 기재된 주소로 인해 발생한 분실 건에 대해서는 책임을 질 수 없는 점 양해 부탁드립니다. We want to ensure your order arrives safely! To avoid any delivery delays or lost packages, please carefully review and confirm the recipient's address before placing your order. We cannot be held responsible for missing packages due to incorrect or incomplete addresses provided by the customer.

  • 고객님의 주문은 일반 마트에서 구매한 것처럼 포장됩니다. 신선도가 최상으로 유지될 수 있도록 누군가 직접 받아 주시는 것을 권장합니다. 직접 받기 어려우신 경우, 배송에 적합한 아이스팩이 포함된 쿨러를 문 앞에 두고 배송 기사가 알아볼 수 있도록 분명히 표시해 주시기를 권장합니다. (예: 일반 38qt ~ 48qt 크기의 쿨러) We package your order just like you would expect at a local grocery store. To ensure peak freshness upon arrival, we highly recommend having someone available to receive your order. Our drivers will leave your order at your doorstep as instructed. However, if you're unable to receive it right away, consider leaving a cooler with ice pack(s) outside that is suitable for your delivery, clearly labeled for the driver. (e.g. cooler size: 38qt ~ 48qt in general.)

  • Delivery schedule: more closer window may be available on upon request.

    Irvine area: 9:00 AM - 3:00 PM (Initial schedule) / Orange County: 3:00pm-7:00pm

    San Diego area: 11:00 am - 6:00PM (Initial schedule)

    Help us improve your delivery experience! Please share your preferred delivery window for future reference. Thank you .

  • Since all our meats are prepared fresh to order specifically for you, changes or cancellations to your order must be made at least 36 hours before your scheduled delivery day (For example, by Wednesday at 9:00 PM PST for a Friday delivery). We take pride in offering the freshest possible meats, and once prepared for your order, they cannot be restocked or offered to other customers. Therefore, changes or cancellations with this timeframe allow us to ensure optimal freshness and prevent any waste.

    However, we understand that unforeseen circumstances may arise. We are happy to accept return or refund requests within 24 hours of receiving your package for the following reasons:

    • Refundable:

      • Incorrect item received.

      • Product(s) is missing from your order due to a packing error.

      • Damaged products (that are not caused by the carrier.)

    Please note: Due to the perishable nature of our products, we are unable to accept returns or refunds for change of mind or because the product appears different from the pictures on our website. Our pictures are for illustrative purposes only and may not reflect the exact appearance of the product you receive.

    We're committed to your satisfaction! If you encounter any problems with your order, please contact us immediately. We'll work diligently to resolve the issue to your satisfaction. This may include replacing the affected product, offering a credit towards your next purchase, or providing a partial or full refund, depending on the situation.